Our Response Philosophy
Most people expect automated replies and canned responses. We don't work that way. When you reach out, an actual person reads your message and thinks about your specific situation.
We typically respond within one business day, though sometimes faster if we happen to be at our desks. Our goal is to provide helpful, thoughtful answers rather than quick but generic ones.
If your question requires more detailed exploration, we might suggest a call. Some financial topics just work better in conversation than through written messages back and forth.
